Desperate in need of bank statements.

I have been for close to two months now been calling and going to the African Bank branches requesting for my bank statement but nothing at all. I recently got divorced and changed my surname from the one I had opened my account with. I went to African Bank with all of my documents to facilitate the name change.

No the work permit that I am currently using has the marriage surname and they stated that the account has been blocked because of that. I need to bring forth my new work permit. I understood that and left.

Fast forward, I had to produce my bank statements to a service provider and prove that I had paid for their services. I then went to the bank straight to request for them but I have been thrown from pillar to post but nothing seems to be helping as up to now I still do not have the statements. The service provider is now demanding payment of which I know for a fact I paid for it and I have the sms to prove that but without the statements I have no leg to stand on.

All I am requesting for are my bank statements and nothing else. The account can be activated as soon as I have the amended work permit but for now, may I please have my previous bank statement. I am desperate here.