NC
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1 reviews | Active since Jan 2013
04 Mar 2016, 16:23
Delayed response to Personal Loan app
This personal loan app was initiated on 29 Feb 2016 and it's now almost 5 days later (and even with approval on the branch level), Head Office apparently is taking its own sweet time. <br> <br> With my stellar credit and references, I do have many other options and this is giving me pause for concern that a SIMPLE loan application is taking this long. <br> <br> Kindly have the matter attended to without delay!
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Replies (1)African Bank's replyOfficial
05 Mar 2016, 11:42Hello chantransglobal,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply05 Mar 2016, 11:42
Official
Hello chantransglobal,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
