NK
Nelson K

1 reviews | Active since Jul 2015

15 Jan 2016, 13:48

Delay & Lack of Knowledge

I app**** for a personal loan and the consultant pre-approved me. After was issues ALL the way requesting for document after document despite them saying that is all the document they required. What happened to knowing all the required information? Was is a passport issue?

0
Replies (1)
African Bank
African Bank's reply16 Jan 2016, 11:38
Official
Hello mejanelson,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***