LS
Luyanda S

1 reviews | Active since Jun 2013

12 May 2015, 15:06

Defaulted for nothing

Dear Consumer, Please never ever apply for a credit with African bank, I have a credit card with them every month I am paying them an instalment of 675, today I tried to apply for contract phone with Vodacom, I was told my application has been declined because African Bank has listed me, there is an amount of 543 which is overdue on my account, I called Experian and was told African bank has listed me, saying I didnt pay my account last month. Of which I have never ever missed any payment, on that matter I can pull out all my bank statement showing all the debit orders from them. This is the worst bank ever I have known in my life...On that matter if they are claiming that I havent paid them last month why is the amount overdue with 543 not 675, when is this 543 coming from..and why are they destroying my credit profile..was it a bad idea to have an account with them...South Africans please never ever open an account with African bank you pay them every month they still list you as bad payer.

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Replies (1)
African Bank
African Bank's reply12 May 2015, 16:39
Official
Hello swaartbooi,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Zelda Moloana