SE
SHARON E
1 reviews | Active since Sept 2009
27 Jul 2015, 10:33
Deductions before agreed debit order date
Good Day<br> <br> Kindly note that I've incurred unpaid debit order fees due to African Bank debiting my bank account prior to my pay date. I've encountered this issue last year as well and was advised that it will not occur again as I've communicated that my pay date is on the 25th of every month several times.<br> <br> Please resolve this matter urgently and repay the unpaid fees I've incurred. <br> <br> Regards<br> <br> Sharon Ensal<br>
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African Bank's replyOfficial
27 Jul 2015, 15:21Hello ensal1,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply27 Jul 2015, 15:21
Official
Hello ensal1,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***