1 reviews | Active since Dec 2015
DEBITS
I have never been so furious in my life. taking a decision to do business with this bank has turned out to be the worst decision i have made in my life. <br> <br> i took out a loan with them, then agreed on a certain amount of monthly repayments. The payment for 29/11/2015 was reversed, so i spoke to consultant requesting them to debit on the 11/12/2015 the money that was reversed. However they decided to double debit my account. i then called their call center and the completely *********** staff could not help me with anything. I reserved the one amount with my bank, but as soon as it was reserved African Bank did another debit! now i am sitting with a buck load of unnecessary bank charges.<br> <br> as if that wasnt enough, i also have a credit card with them which i cant use though it has available funds. <br> <br> this is the worst service i have ever received and i regret ever leaving Standard Bank for this *********** institution!!!!! <br>
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
