pB
pieter B

1 reviews | Active since Mar 2015

30 Dec 2023, 16:31

Debitorders running on diffrent dates as arranged

Arrangement with Africanbank was made for my debit orders to go off on the 1st of every month.

15th December my debitorder went off. Wasted more then 60mins of airtime and no refund was done. Now today second debitorder went off, is supposed to go off on the 1st. What now?

0
Replies (6)
African Bank
African Bank's reply31 Dec 2023, 11:27
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
pB
pieter B's update31 Dec 2023, 11:40
Reviewer Update
***
pB
pieter B's update02 Jan 2024, 11:38
Reviewer Update
Still no response
pB
pieter B's update02 Jan 2024, 11:49
Reviewer Update
Already did
pB
pieter B's update02 Jan 2024, 13:23
Reviewer Update
Nothing has been made right!!! USELESS!!!!
pB
pieter B's update02 Jan 2024, 14:06
Reviewer Update
How can you send a reply saying its resolved if it wasnt?