AS
Adri S
1 reviews | Active since Dec 2013
27 Oct 2015, 09:42
Debiting bank account when they feel like it.
African Bank handed me over to the lawyers witch is debiting my bank account. Now African bank is also trying to debit my bank account every month. <br> I have spoken to them and I have tried to explain that the lawyers is taking the money off my account but was told I must tell my lawyers to send them proof. IT IS NOT MY LAWYERS IT IS YOUR LAWYERS!!! Then they still debited my account after the lawyers took my money as well. Please stop debiting my bank account, it seems like you don't know what you are doing there. Worse is to try and speak to the collections department its like talking to a brick wall they don't know what they are doing and are very rude to people. <br>
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Replies (1)African Bank's replyOfficial
27 Oct 2015, 13:42Hello gemmaandrew,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply27 Oct 2015, 13:42
Official
Hello gemmaandrew,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
