1 reviews | Active since Mar 2013

01 Jul 2015, 06:18

debited twice

I received an sms saying they will debit more because im in areas, then I phoned their offices the person I spoke to assured me that it is a false alarm. I know exactly that for the past two year I never skipped not even a single payment on my loan. Im about to finish paying them now this is hapening.this is poor service because I prersonal called them they assured me that all is well but im suprised they debited twice

0
Replies (1)
African Bank
African Bank's reply01 Jul 2015, 14:34
Official
Hello mageshpm,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***