Debited on a paid up loan

Item: African Bank
Rating: 1
Author: Lindi M

It’s really frustrating that I have to come back here again. I complained last month about a debit order that went off while the loan was paid up. Clearly African Bank doesn’t care about the bad rating because this hasnt been fix and the loan was paid up in May

Helpful (0)

Replies (2)

African Bank's replyOfficial

27 Nov 2023, 18:05

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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African Bank's reply27 Nov 2023, 18:05

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

30 Nov 2023, 12:40

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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African Bank's reply30 Nov 2023, 12:40

Official