Debit orders not cancelled, paid up account not updated on the bureau!!!

You guys are pathetic why the hell am I being debited for accounts which was settled on the 2nd of December????

Worse of all the one loan was not even closed on the bureau yet the credit card was closed and is still debiting!!!!!!

You need to cancel those card authorised debit orders and remove the debt on the bureau immediately. I am also expecting written communication to confirm both these actions, I cannot fathom the level of incompetence associated with you adopting the card authorised debit orders which you clearly do not understand how to operate!!!