ST
Shadia T

1 reviews | Active since Apr 2015

25 Apr 2015, 09:00

Debit orders going of to soon

Since September 2014 I have been in a fight with African bank about debit order deduction dates.<br> They keep on deducting money from my account on the wrong dates and it comes back unsuccessful collections.<br> This is unacceptable and reflects badly on my record and bank statements.<br> I am now fed up with them, I have been to the branch in Charlotte Maxeke Street (Maitland street) Bloemfontein, gave them my bank statements and they said they would sort it out.<br> This month (April 2015) they deduct on the 24th April 2015, after I have phoned them numerous times and went into the branch to rectify all their mistakes.<br> How long will I have to keep calling and going on to tell them \I GET MY SALARY ON THE LAST DAY OF THE MONTH!!!"before they stop giving me this dreadful"

0
Replies (1)
African Bank
African Bank's reply29 Apr 2015, 15:56
Official
Hello Shades21,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Veronica Sibanda
Contact Centre Support Team
***