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ncumisa J

1 reviews | Active since Oct 2017

30 Nov 2017, 07:47

Debit Order twice for the same Account

you can clearly see that i have setup a debit order for the settlement of my account which you deducted 26,039.78 to settle both my account, but on top of that you still deduct R950 what the hell is R950 for, when you clearly see i have changed the debit order amount, you refund that damn R950 into my account i will not be reversing this transaction, bunch of ******,

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Replies (1)
African Bank
African Bank's reply30 Nov 2017, 10:15
Official

Dear Ms Jwambi

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team