HB
Hugo B

1 reviews | Active since Jan 2011

07 Jul 2015, 13:36

Debit Order more than I signed for...

After signing contract with an agent that came to my work for a certain amount to go off on my credit card account, for the past 2 months more than double the amount has been deducted from my bank account. I have been struggling for more then a month to get this fixed. Last week they said they were going to give me a refund for one month, today they said they are not going to refund me. For now the debit order for July is the correct amount, if end of August the amount is not correct then I will get a lawyer and take you to court for breach of contract.<br> <br> If you want to contact me, you can email me at [Email Removed] or call after 6pm as I work until 5pm and I work in a call center and can not answer my phone during working hours.

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Replies (1)
African Bank
African Bank's reply07 Jul 2015, 15:40
Official
Hello CubRoach,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***