Debit Order Dates

So my account was not debited because of a debit order that was amended by yourselves after a pay break if i knew this was going to happen i would have paid my account cash which I believe I should start doing so because it is not the 1st time this happens in Febraury month. AB also debited my account on an authorised debit order date which resulted in me getting charged bank fees. Surely, it not my mistake. I made provision and AB debits later. So R115.00 is my bank charge and my instalment is R390.00. Refund me so I can make the payment.<br> <br> Can someone contact me about this matter before visit one of your branches.