Debit order change without my approval
<p>I got an sms this morning 12 Dec 2016 staring that my debit order date has been changed to 14 Dec 2016 then spoke to Zanele/Moses from their call centre who told me that they spoke to my company regarding my December pay date which is the 15 Dec 2016. I know for a gact that is a lie the contract i have with them is for last day of the month, I do not think the have a right to just lie and change my debit date, if they debit 15 Dec 2016 the will be no money on my account which means i will have to carry bank charges which is not fair.</p>
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We hereby confirm that we have provided you with feedback and the matter has been
resolved.
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Kind Regards
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
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