Debit order cancellation.

I cancelled my funeral policy in December 2025, January 2026 they debited R444 I had to go to my nearest branch (protea glen mall) to enquire and ask for refund, I was told that the refund process takes 7days, I understood that because it was the 1st month after cancellation……to my surprise I woke up this morning and African bank debited R444 AGAIN AFTER CANCELLATION. Right now I’m coming from African bank to claim my refund, the consultant told me to wait for 7 days unfortunately I can’t wait for 7days actually I refuse to wait for 7days, I can’t live like this, this is my hard earned money I can’t go to African bank every month to claim……African bank is ***********, they don’t consider their customers feelings, now I can’t pay my commitments since they debited when they are not supposed to. I regret so much opening a funeral cover account with African bank…..