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Anneke N
1 reviews | Active since Oct 2011
17 Feb 2025, 09:16
Debi check still active but loan was settled
My loan was settled earlier than due date but according to the paid up letter it seemed thar my account was in arrears. Debi check is still active even though the account is paid up
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Replies (3)
African Bank's replyOfficial
17 Feb 2025, 09:41Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply17 Feb 2025, 09:41
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
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Anneke N's updateReviewer Update
18 Feb 2025, 08:34Debi check still active loan was settled already
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Anneke N's update18 Feb 2025, 08:34
Reviewer Update
Debi check still active loan was settled already
African Bank's replyOfficial
18 Feb 2025, 09:48We've escalated your concern to the relevant team for the attention it deserves.
African Bank's reply18 Feb 2025, 09:48
Official
We've escalated your concern to the relevant team for the attention it deserves.