Damages your credit score

I have never dealt with such an *********** organisation such as African bank. On top of all their floored systems their employees at the Randburg branch have an unhelpful and disinterested attitude.

I did a telephone application and was immediately approved with a large credit limit. They told me to go into the branch and submit my documents. I was greeted by a surly lady who submitted my documents on my behalf. She first tells me " you have an active telephone application which I have to cancel". She then immediately tells me, sorry your application has been declined. She says she can't give me a reason. I must phone head office. I phoned head office on my way home and they tell me I should have stayed at the branch so that they could reprimand the employee as she was the only one that could access the reason for being declined. They then said my only option was to contact credit expert, the credit provider they use. Credit expert do not answer their phones nor emails. I had put this terrible service behind me but then I checked my latest credit report. I had dropped from a "perfect" score to "very good". I checked the report: "Credit card application refused".

Thank you African Bank. You have ruined a lifetime of perfect credit history. I have two house bond accounts 4 years, two credit cards with large limits, two cell phone accounts with 10+ years of history that I have never once missed a payment for. But thank you for ruining all of that hard work.

I have a friend of mine in a similar situation - same thing, app**** for a credit card from African Bank and was refused. He laughed it off but he hasn't realised that it has left a permanent mark on his credit record. He is going to be furious. And he is in the financial world so I really hope he is able to convince as many people as possible to stay as far away from African Bank as possible.

To anyone who wishes to tarnish your good name, feel free to deal with AFRICAN BANK.