mK
mciver K

1 reviews | Active since Jul 2015

10 Oct 2025, 11:13

*****

Your ***** department is failing me they blocked my account without telling me, on ths 23rd of September i got a payment from a client of R50 apparently the client was using a *****ulent account, i called in a couple of time to get this issue resolved but no progress on your side

0
Replies (7)
African Bank
African Bank's reply10 Oct 2025, 11:54
Official
We've escalated your concern to our internal department for the attention it deserves. Our African Bank internal department will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
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African Bank
African Bank's reply10 Oct 2025, 13:48
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
mK
mciver K's update10 Oct 2025, 14:28
Reviewer Update
But then who's problem is it that someone i dont know used a *****ulent account to transfer money to my account, please take that R50 and give me my money, then close that account,
mK
mciver K's update10 Oct 2025, 14:29
Reviewer Update
I cant get the proof of payment since i don't know that person
African Bank
African Bank's reply10 Oct 2025, 14:33
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
mK
mciver K's update10 Oct 2025, 22:09
Reviewer Update
I deal with clients, i think it would be best if you can tell me what time did that transaction happen, then il go back to my bolt app and check which trip i completed around that time, if possible please call me
African Bank
African Bank's reply11 Oct 2025, 13:15
Official
Thanks for reaching out to us. More specific information has been sent to you via direct message, please review and let us know.

Your African Bank Support Specialist team
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