BT
Belinda T
1 reviews | Active since Oct 2014
28 Nov 2023, 13:01
*******
My account was settled at the beginning of Nov 2023. I was told that I would. Get a letter in 2 weeks to say my account has been settled (still waiting and today is 28 Nov 2023). And that they would cancel the debit order run with DMC (which did not happen). DMC will not return funds unless I supply a letter from African Bank!!! DMC has now negtigagted my query as I have not sent them the letter. To top it all off African Bank told me I need to go one of their branches to very myself!!!!!!. I have never been told this before. Just give me my letter and money back you a**holes
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Replies (3)
African Bank's replyOfficial
28 Nov 2023, 15:09Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply28 Nov 2023, 15:09
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
BT
Belinda T's updateReviewer Update
28 Nov 2023, 16:46Please me again tm at 9.30am
BT
Belinda T's update28 Nov 2023, 16:46
Reviewer Update
Please me again tm at 9.30am
African Bank's replyOfficial
28 Nov 2023, 17:16Thanks for speaking up and calling us out. Please send us a message again tomorrow once available.
African Bank's reply28 Nov 2023, 17:16
Official
Thanks for speaking up and calling us out. Please send us a message again tomorrow once available.