1 reviews | Active since Sept 2016

06 May 2019, 08:03

CUT THE ****!

Okay, so I paid up my credit card last month, however came the 25th I have been debited the normal monthly amount. I then went onto your Facebook messenger and have been making arrangements to be called. It has been two weeks now if not more, I have received no call during the time I have requested. I have even given your team an alternative number and requested to be called at 12 noon, however I am still being called on the unavailable number.

To cut the story short, I don't want to receive any phone calls now, I just want my money, I am sick and tired of these silly games. I don't want anyone to contact me anymore, I know my rights as a consumer tired of playing hide and seek now.

I hope my money get transferred back to my bank account with immediate effect. I am sick of this bull**** now!

If anyone feels the need to contact me it must be over email. I am not going to speak with any of your consultants, I have been patient enough.

CUT THE ****!

0
Replies (2)
African Bank
African Bank's reply06 May 2019, 10:19
Official
 Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this. 

We hope to talk to you soon. 

Your African Bank Support Specialist team 
's update06 May 2019, 11:05
Reviewer Update
I don't want to speak to anyone. I want my money simple as that! I have nothing more to explain, login to my account see the error and rectify.