KM
Kagiso M

1 reviews | Active since Jan 2019

26 Jan 2021, 16:11

Customer service

You called and heard my story regarding my paid up letter and yet you seem to do nothing about it. No follow up or anything. This makes me to believe that you do not really care about your customers. I recommended your bank to most of my colleagues and friends but never again.

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Replies (1)
KM
Kagiso M's update27 Jan 2021, 13:45
Reviewer Update
Finally you took my plea into consideration. Thank you for resolving my issue. I appreciate your efforts. I reconsider how I thought you do not care for your customers. This is the African bank I knew. Thank you once again!