NJ
Neil J

1 reviews | Active since Jul 2015

29 Jul 2015, 15:57

CUSTOMER HARASSMENT BY COLLECTIONS DEPT.

What is wrong with you people at African Bank? My Credit card account is not in arrears, however I'm experiencing harassment from your collections department on a daily basis. Up to 6 calls per day. This is ****ing unacceptable. Here's some advise to save money. Phone only the people who are actually in arrears and leave your loyal paying clients the **** alone. I really can't wait to pay my credit card account finished. African Bank will never see me again. I've put up with this harassment for over a year now, but now I've had enough. Why was I handed over to the collections department in the first place? <br> <br> <br> <br>

0
Replies (1)
African Bank
African Bank's reply30 Jul 2015, 09:09
Official
Hello NEILJANSEN123,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***