1 reviews | Active since Dec 2016
****** African bank
I am so disappointed with African bank. I settled my credit card account in July and i was assured that the account is closed and there will be no more debits. To my surprise the account is still active and they are still tracking my account to this day. I received a deposit in to my account and they debited and this is not even an agreement i made with them. i have the proof that the account is paid off as to why my account is still tracked it beats me. this is unacceptable and wont tolerate it as it is messing up my credit profile
Hi Lebogang
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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Hi Lebogang
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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Hi Lebogang
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team
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Hi Lebogang
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team
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