tS
thabo S

1 reviews | Active since Dec 2015

17 Dec 2015, 10:10

Credit status not updated

After paying off my account, my credit status with credit bureaus doesn't get updated.<br> every time when I call they tell my they have put the request through with a turnaround of 14 days.<br> i am so ****ed off cause I cant buy my car for Dec as planned.<br> <br> never ever ever use this people rather go to their competitors

0
Replies (1)
African Bank
African Bank's reply18 Dec 2015, 08:47
Official
Hello Tman.889,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***