KS
Kreation S

1 reviews | Active since Jul 2012

13 Apr 2016, 14:43

Credit report

I want to know why is it that when I skip a payment you are quick to update on my credit report that I skipped payment but when I do pay you don't see the need to update it?<br> <br> I see for the last 2 months you have not bothered to update it. <br> I now owe R4600 but my report shows that I still owe R5555.<br> <br> End of April it will be R3800 but my credit report will still be showing R5555.<br> <br> Do I always have to skip payment for you to update my credit report?<br>

0
Replies (1)
African Bank
African Bank's reply14 Apr 2016, 10:04
Official
Hello Bedja15,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***