BN
Babalwa N
1 reviews | Active since Nov 2012
09 Feb 2015, 15:29
Credit Refund Problem
I have been receiving text messages from 6 August 2014 informing me that I have a credit balance due to me and that I should send my ID and bank statement. I have made several calls and sent several emails to [Email Removed] with the required info to no avail. I have received yet another text, and again the fund have not been refunded to me.
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African Bank's replyOfficial
09 Feb 2015, 15:46Hello Babalwa N,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Service Optimization Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Service Optimization Specialist
Shared Services
***
African Bank's reply09 Feb 2015, 15:46
Official
Hello Babalwa N,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Service Optimization Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Service Optimization Specialist
Shared Services
***