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Pearl M
1 reviews | Active since Apr 2015
23 Mar 2016, 08:55
Credit record and Gender Specific.
Last week I complained about my debit order with this bank institution in regards to them scheduling a d.o before I get paid. I requested a letter updating my credit scoring which they did but they referred me as a HIM instead of HER. I'm still waiting for an update of credit record and a freshly drafted letter referring me as a HER..<br> Otherwise I will write a REPORT every week if I have to until I get what I want, as they did what they want from their side...<br> Sent an email to this address: [Email Removed]<br> Yesterday to get a follow up on last week complaint but i guess they choose to ignore.
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Replies (1)African Bank's replyOfficial
24 Mar 2016, 09:48Hello pearll,
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Bontle Masemola
Contact Centre Support Team
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Bontle Masemola
Contact Centre Support Team
African Bank's reply24 Mar 2016, 09:48
Official
Hello pearll,
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Bontle Masemola
Contact Centre Support Team
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Bontle Masemola
Contact Centre Support Team
