PS
Palesa S
1 reviews | Active since Apr 2017
24 Jan 2025, 13:02
Credit Card was closed last year,, but now handed over to attorneys!!!
I lwrote a review for African Bank last year in April. Where I informed African Bank to close my credit card as I had paid it off. A case was opened and was assured that it was resolved and closed and nothing is outstanding. Today I receive and SMS that my credit card account has been handed over!! You're messing with people's lives with your incompetence. You're ruining my credit score. Please sort his out immediately.
Query nunber logged 16 April 2024: *** It was "resolved" on 18 April 2024
Please resolve this for good
Helpful (0)
Replies (1)0
Replies (1)
African Bank's replyOfficial
24 Jan 2025, 14:14Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply24 Jan 2025, 14:14
Official
Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***