Credit Card Query
<p>I wish I can say I'm having a good day.</p> <p> </p> <p>Again I am complaining about my credit card balance. I have an issues. </p> <p>So I pay my account on a monthly basis without fail but I've queried this matter before. So whenever I pay my account an amount of R300+ gets taken off my available balance. No one has been able to assit me. Instead your legal department sent me the terms and conditions of my contract. Will I be able to pay the credit card off at some stage if funds are deducted on a monthly basis on the available credit.</p> <p> </p> <p>Can someone assist me. </p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Someone tried to phone but it was rather inconvenient to take the call. Can somebody phone me back today or Monday morning at 10am.
Someone tried to phone but it was rather inconvenient to take the call. Can somebody phone me back today or Monday morning at 10am.
Just spoke to one consultant I forgot her name. She is the best at African Bank. She managed to explain everything to me patiently until I understood my account better. Well I can say that you guys are ripping us off, but all is well. I will make sure I pay the account and close it.
Thank you so much for assisting me.
Just spoke to one consultant I forgot her name. She is the best at African Bank. She managed to explain everything to me patiently until I understood my account better. Well I can say that you guys are ripping us off, but all is well. I will make sure I pay the account and close it.
Thank you so much for assisting me.