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Themediaproductions T
1 reviews | Active since Mar 2010
28 May 2015, 16:19
Credit Card paid
African Bank debited my FNB Platinum account with R1202.50 on 25 May 2015 (Reference: AFBNK *** 150525). When dialling *130*49494# after entering my pin I get the following screen returned: No airtime transactions allowed due to insufficient funds. There is no option on *130*49494# for card balance or available balance!<br> <br> How long does it take for you to process and update my account??
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African Bank's replyOfficial
29 May 2015, 09:01Hello TheMedia,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply29 May 2015, 09:01
Official
Hello TheMedia,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***