LD
Ludwe D
1 reviews | Active since Jan 2022
05 Feb 2024, 20:07
Credit Card not user friendly African Bank
Good day
i would like to complain about african bank credit card issue , car was hired using their credit card , Avis confirmed that they has requested the bank to release the funds proof of payment was provided to african bank but still even now there has been back and forth.
i am really struggling with this query , it seems as if no one is willing to assist me .
regards
ludwe Danti
Helpful (0)
Replies (6)0
Replies (6)LD
Ludwe D's updateReviewer Update
06 Feb 2024, 14:25good day can you kindly call me on ***.
i have been trying to reach to you but now one is willing to assist ,
i have been trying to reach to you but now one is willing to assist ,
LD
Ludwe D's update06 Feb 2024, 14:25
Reviewer Update
good day can you kindly call me on ***.
i have been trying to reach to you but now one is willing to assist ,
i have been trying to reach to you but now one is willing to assist ,
African Bank's replyOfficial
06 Feb 2024, 16:08Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply06 Feb 2024, 16:08
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
LD
Ludwe D's updateReviewer Update
09 Feb 2024, 12:20i would like to follow up still no feedback or response query that was logged on 27 January in Branch and Consultant decided to reply only on Hello peter texts but still nothing is done there is no progress at all .
LD
Ludwe D's update09 Feb 2024, 12:20
Reviewer Update
i would like to follow up still no feedback or response query that was logged on 27 January in Branch and Consultant decided to reply only on Hello peter texts but still nothing is done there is no progress at all .
LD
Ludwe D's updateReviewer Update
15 Feb 2024, 15:49i would like to follow up
LD
Ludwe D's update15 Feb 2024, 15:49
Reviewer Update
i would like to follow up
African Bank's replyOfficial
15 Feb 2024, 18:11Thanks for speaking up and calling us out. Please advise if you have sent us the Proof of payment to the *** so we can help you further.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply15 Feb 2024, 18:11
Official
Thanks for speaking up and calling us out. Please advise if you have sent us the Proof of payment to the *** so we can help you further.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
LD
Ludwe D's updateReviewer Update
15 Feb 2024, 19:46yes proof of payment was sent as per your request
LD
Ludwe D's update15 Feb 2024, 19:46
Reviewer Update
yes proof of payment was sent as per your request