1 reviews | Active since Nov 2009
Credit Card Limit Increase
<p>On the 16th January 2017, I did an online application for an increase on my credit limit.</p> <p>I received a response that my credit limit can be increased and that I have to go to the branch with all my documentation. I even received and sms saying " Congratulations! To finalise your increase please go in banch with your documentation". On the 20th January I went to the African Bank branch in Promenade, Mitchell's Palin to only have the application declined. Why do we have to be approved and then declined when going into the branch? Utterly frustrating.</p>
Thank you for referring your concerns via Hello Peter.
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Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on
***.
Kind Regards
Contact Centre Support Team
***
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on
***.
Kind Regards
Contact Centre Support Team
***