KM
Katlego M

1 reviews | Active since Jun 2014

18 May 2015, 11:22

Credit Card Issues

There is nothing as useless as carrying a Credit Card that does not work. <br> Every time I want to buy something online, it gives me an error like I don't have enough cash in my account. I called the CC department and I have been told to wait for 48 hrs - which I do not have. <br> I had issues before getting my new card, your systems were ALWAYS offline, now I cant even use the damn thing. Imagine I'm on holiday, and every time I need to use the card - I must look for an ATM. This is frustrating.<br> Can someone please look into this - as a matter of urgency.<br>

0
Replies (1)
African Bank
African Bank's reply18 May 2015, 15:07
Official
Hello KatlegoMat,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***