SM
Spring M

1 reviews | Active since Apr 2014

27 Nov 2018, 10:47

Credit Card Enquiry

I paid R2000 in my credit card as an advance payment to increase my available limit and not to decrease my credit limit. My initial credit limit was therefore reduced instead of my available credit limit being increased- the payment was a top-up payment.

0
Replies (2)
African Bank
African Bank's reply27 Nov 2018, 12:36
Official
 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support Specialist team *** 
SM
Spring M's update27 Nov 2018, 13:08
Reviewer Update
Thank you for reverting back to me regarding my account enquiry . I'm happy with the outcome I received. Your consultants were professional and treated the matter with urgency.. Thank you.