HC
Hlapa C

1 reviews | Active since May 2023

02 Jul 2025, 08:42

Credit card

You are a team of tsotsis, *********** and ****s.

On 19th,I phoned the call centre in the morning to close off my credit card. Not to pay my available balance but close. I was qouted and paid the required amount and also promised that the account will be forwarded to closure department. I even asked and humbly to close it.

Guess month end, You deduct the finance charges and now the credit card is not closed. I called in the call centre today they said I must have paid the available balance not the settlement.

Hence I said categorically that I want to close the credit card and no longer needs it, I said that.

This bank will forever be a merchant that uses the black masses, taking advantage on the abondoned and the poor people. This bank validates a general opinion that is nothing but a ****. African Bank is just a tool to destroy people s financial profiling and more particularly Africans(Blacks) because is their client base.

We see you, African Bank. Evil doers who thrives at nothing but damage people s credit profiles

0
Replies (3)
African Bank
African Bank's reply02 Jul 2025, 10:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
HC
Hlapa C's update02 Jul 2025, 11:01
Reviewer Update
My contact number is ***
My email address is ***
African Bank
African Bank's reply02 Jul 2025, 13:12
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team