ZN
Zodwa N
1 reviews | Active since Apr 2011
05 Feb 2016, 18:11
Credit card cancellation
On the 18th of Jan 2016 i requested my credit card to be cancelled as the card was paid up ,i was sent an sms advising that my request is being processed and it will be resolved by the 26 Jan 2016 and i will be sent confirmation via sms.I havent heard from african bank, I am still waiting for my cancellation to be prosessed.
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African Bank's replyOfficial
06 Feb 2016, 11:25Hello Zoe123,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply06 Feb 2016, 11:25
Official
Hello Zoe123,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***