credit card blocked for no reason

<p>Good day</p> <p> </p> <p>I have been a loyal memeber of African bank for the past 10 months,In december last year i have app**** for a credit card ,which all things were going well throughtout the past months,I have never missed any of my payment.</p> <p>I then decided to use my card last month sisnce i needed to use it for some personal staff,After two days of using the card i then relaised that the card was no more active though i wasnt aware why and what the reason was.I called the african bank call centre to find out,they then told me that my card was blocked,puzzled as i was I asked why because i was never informed of anything or notified of anything.</p> <p> </p> <p>They told me that my account was handed over to the debt review so i will need to take the matter to the legal department.I did that but since then i have been taken for a joke ,no one has never bothered helping me ,thier call centre would tell me to go to a branch to be issued a new card and well i would do that,but when i get to the branch i again get a different story that my card is still blocked and they cant really give a new one since the old was blocked.We called the call centre and spoke to a consultant you assured me that my issue did not seem to make sense as he also doesnt understand why is it taking this long and on his side he doesnt even understand why it was blocked as the system doesnt show.</p> <p> </p> <p>On the 6th my issue was again repoted and i was told it will resolved and i even received a reference number ,the sms stated that my issue will be resolved on the 17-10-2016 but guess what even today no one had any decency to help me or give any feedback.</p> <p> </p> <p>I will like to warn everyone willing to take credit with african bank to never do,its ****,its useless,theier call centre has incompitent people,no one knows what they are doing.</p> <p>I will e reversing my debit order this month so i can get thier attention.they are useless company which led them to dissolvecy or liquidated two years ago.</p> <p> </p> <p>Please solve my issue and give me a new card asap.</p> <p> </p> <p>name: Alex Hlapa</p> <p>contact no: ********** 254</p> <p>Reference: ********** </p> <p> </p> <p> </p>