EM
Emmanuel M
1 reviews | Active since Oct 2012
04 Aug 2015, 07:06
Credit Card approval
I have done online application to see how much do I qualify for a Credit Card, and the results was I qualify for a R35 000 and I must go to the branch to finalize the offer but to my surprise at the branch they told me that the system does not even give me anything, and I tried again online but it keeps giving me the same results that I do qualify for R35 000,so why is there a discrepancy when the system is one? why am I not be given any offers at the branch?
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African Bank's replyOfficial
04 Aug 2015, 16:02Hello emmanuel14,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply04 Aug 2015, 16:02
Official
Hello emmanuel14,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***