RP
Reabetswe P
1 reviews | Active since Nov 2021
03 Jan 2024, 17:38
Credit card application taking too much time
I app**** for a credit card on the 29th of December 2023 at the branch and I was told it will take 48hrs for the funds to reflect. Today it is the 3rd of January 2024, my application is still under review. No feedback when I call, I am told to wait. This is a very bad service and the consultants say there's nothing they can help me with.
Helpful (0)
Replies (4)0
Replies (4)
African Bank's replyOfficial
03 Jan 2024, 18:05Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply03 Jan 2024, 18:05
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
RP
Reabetswe P's updateReviewer Update
05 Jan 2024, 10:12Today it is the 5th of January 2024. My application still says being reviewed and when I call the consultants still say they cannot help me with anything
RP
Reabetswe P's update05 Jan 2024, 10:12
Reviewer Update
Today it is the 5th of January 2024. My application still says being reviewed and when I call the consultants still say they cannot help me with anything
African Bank's replyOfficial
05 Jan 2024, 10:50Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's reply05 Jan 2024, 10:50
Official
Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank's replyOfficial
05 Jan 2024, 13:06Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply05 Jan 2024, 13:06
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***