CREDIT BUREAU UPDATES

I have settled this account on the 26th February 2015 and recieved a paid up letter from African Bank on the 29th February. I then sent an email to Tlou Makgoka requesting for all credit bureaus to be updated and to date it has not been done! each month I recieve copies of my credit bureaus reports and have called African Bank each month and yet nothing has been done I have wasted my time and money on several calls back and forth between the credit bureaus and African Bank and im being tossed back and fro and this is unacceptable! at one stage I could not get hold of Tlou Makgoka on his land line and I called his cellphone number provided in his email signature and he was blatantly rude to me telling me that I should not call him on his cell phone because its his private phone so please can African Bank remove his cell number if its so private! I WANT MY PROFILE ON ALL CREDIT BUREAUS CLEARED REFLECTING - NO ARREARS, ACCOUNT PAID AND CLOSED - I really cannot wait the standard turnaround time as I have waited far too long - TLOU MAKGOKA has not responded to my mail recently and he is in the wrong position or he needs peoples skills!