BK
Bonginkosi K

1 reviews | Active since May 2017

06 Dec 2018, 08:28

**** Service ********* Bank (Ombudsman needs to find out about you)

Worst Bank in SA, they tell you calls are recorded but the last call I made could not be found on the system as if I was speaking to a ghost. I placed a notice for withdrawal on Monday with some ghost consultant who did not even bother to log anything onto the system 48 to 72 hours funds are not available. Please close my Tax free account immediately for the interest rates you provide for your savings and investment products you service clearly does not match it. Yo dont even have reference numbers for calls what the heck??? so how do I get confirmation for anything???

Your service is ****. I wonder if the ombudsman knows that your an FSP that does not comply how can a call log be missing??? when you tell people calls are recorded etc

Bonginkosi Kulele

0
Replies (1)
African Bank
African Bank's reply07 Dec 2018, 15:59
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support Specialist team 
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