1 reviews | Active since Jul 2016

15 Oct 2018, 12:21

correspondence / call center

rode call center people. if i don't receive 5 to 10 calls a day. i'm now receiving constantly between 5+, Did African Bank provide the service you expect? e-mails.

this is harassment / stalking. if a spoken to one person stop calling me daily or sending me constantly mails that is not applicable...

0
Replies (3)
African Bank
African Bank's reply15 Oct 2018, 13:45
Official

Hi Mariaan,

Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.

We hope to talk to you soon.

Your African Bank Support team

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African Bank
African Bank's reply16 Oct 2018, 16:50
Official

Hi Mariaan,

Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.

We hope to talk to you soon.

Your African Bank Support team

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African Bank
African Bank's reply19 Oct 2018, 12:32
Official

Hi Mariaan,

Hi Mr/Ms customer

Unfortunately we have been unsuccessful in contacting you and we are therefore unable to proceed with this complaint.

Please contact us in order to address your concerns.

Your African Bank Support team