PW
PAULA W
1 reviews | Active since Nov 2013
11 Nov 2015, 14:58
Continuous SMS harrasment
I have received multiple sms's from African Bank - MBDCS reminding me of arrears accounts - I have contacted various of the reference numbers in the sms's and asked that my number be removed from their database, and yet I am still getting messages.<br> <br> I have never done any business with African Bank, and I do not want to change me mobile number.
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African Bank's replyOfficial
12 Nov 2015, 11:59Hello PaulaWhittle,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply12 Nov 2015, 11:59
Official
Hello PaulaWhittle,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***