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Brenda M
1 reviews | Active since Nov 2019
22 May 2024, 10:55
*********** Consultants 😭😭
I had an increase on my credit card 2 months ago. The consult that assisted me on the increase put my salary date for the 15th of every month whereas they have always deducted on the 25th on my salary date. Last week I called the bank to indicate that my salary date is the 25th and should be corrected. today they debit I call and I am being sent from pillar to post and still no assistance has been recieved. 😭😭😭it is just hell working with the consults
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African Bank's replyOfficial
22 May 2024, 13:13Hi Brenda, thanks for reaching out to us. Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
We hope to talk to you soon.
African Bank's reply22 May 2024, 13:13
Official
Hi Brenda, thanks for reaching out to us. Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
We hope to talk to you soon.