Constant harassment
<p>I've been receiving numerous phone calls and sms's from you for a Mrs N Ndlovu, reference number ND ********** 8, demanding payment for an account that is in arrears. I have sent you numerous emails as well as told your call centre a few times during phone calls that I am NOT Mrs N Ndlovu neither do I know anyone by that name. Today alone I have received 4 sms's from you demanding payment to avoid legal action. This Mrs Ndlovu have used my cell phone number **********ly to apply for credit at African Bank and now I am being harassed by you. I'm asking you now to please STOP harassing me and I suggest that you validate the cell phone numbers of your clients in future before giving credit to people. </p>
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African Bank's replyOfficial
06 Mar 2017, 09:40Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
African Bank's reply06 Mar 2017, 09:40
Official
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***