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KM
Kitso M

1 reviews | Active since Sept 2019

26 Apr 2024, 12:52

Conformation of amount to settle and close account

*** service rendered. I called after logging a request to stop or settle an account on April 6, 2024, and receiving confirmation of the amount owed. It has altered as of late. However, I received an SMS verifying the agreed upon sum. Could you maybe provide me the call recording April 6, 2024, at 13:28 Thobile confirmed its done

0
Replies (8)
African Bank
African Bank's reply26 Apr 2024, 13:01
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***
KM
Kitso M's update26 Apr 2024, 14:07
Reviewer Update
Can I have an update on this?
African Bank
African Bank's reply26 Apr 2024, 14:13
Official
To assist you with your social media query, please verify your contact number by replying Yes to the SMS you received. ^Sam
KM
Kitso M's update26 Apr 2024, 14:27
Reviewer Update
What sms u didn’t send me an sms
KM
Kitso M's update26 Apr 2024, 14:36
Reviewer Update
Look please do me a favour or listen to the recording for the date and time that I’ve provided once you’re done please give me a call I’ll be able to take your calls at 15:00 today
African Bank
African Bank's reply26 Apr 2024, 14:44
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank
African Bank's reply26 Apr 2024, 14:45
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
KM
Kitso M's update26 Apr 2024, 19:11
Reviewer Update
I’m still waiting for the call