GG
Glenn G
1 reviews | Active since Feb 2022
25 Jul 2025, 12:37
Confirmation of our discussion
This serves to confirm that in the absence of no other way to communicate electronically and in writing with African Bank, following my discussion with Sandra Jambane on even date, at 12:05, I will hold on the high court application including but not limited to the NFO (National Financial Ombudman) until Monday the 28th July 2025, wherein I was assured to be issued final feedback on the way forward by no later than 11:00am.
That said, should I not receive feedback on the 28th July 2025 by 11:30 - I reserve my rights to proceed forth with all said legal action and ombubsman claims againt African Bank, wherein I will hold African Bank liable for all attached costs.
Yours truly,
Glenn Gilmour
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
25 Jul 2025, 12:50Thanks for speaking up and calling us out. Matter escalated to Sandra for further assistance.
African Bank's reply25 Jul 2025, 12:50
Official
Thanks for speaking up and calling us out. Matter escalated to Sandra for further assistance.
GG
Glenn G's updateReviewer Update
28 Jul 2025, 11:57And as expected, no feedback and no response received from Sandra, which I said will happen on the call.
Given that no feedback has been furnished with no way forward, African Bank has left me with no choice but to persue said matter with with the NFO including the proceeding of a high court order, wherein we shall also sue with costs.
It's pathetic that you get told you will be given feedback, asked not to proceed with legal action as it needs to be resolved internally, despite affording you the opportunity you have still dismally failed, there is no more opportunity here and there is no more engagement here.
I'm sick and tired of talking to brick walls at African Bank with *********** dealings and no engagement and now your management team will be forced to engaged through the respective legal channels rather than hiding behind closed doors.
Given that no feedback has been furnished with no way forward, African Bank has left me with no choice but to persue said matter with with the NFO including the proceeding of a high court order, wherein we shall also sue with costs.
It's pathetic that you get told you will be given feedback, asked not to proceed with legal action as it needs to be resolved internally, despite affording you the opportunity you have still dismally failed, there is no more opportunity here and there is no more engagement here.
I'm sick and tired of talking to brick walls at African Bank with *********** dealings and no engagement and now your management team will be forced to engaged through the respective legal channels rather than hiding behind closed doors.
GG
Glenn G's update28 Jul 2025, 11:57
Reviewer Update
And as expected, no feedback and no response received from Sandra, which I said will happen on the call.
Given that no feedback has been furnished with no way forward, African Bank has left me with no choice but to persue said matter with with the NFO including the proceeding of a high court order, wherein we shall also sue with costs.
It's pathetic that you get told you will be given feedback, asked not to proceed with legal action as it needs to be resolved internally, despite affording you the opportunity you have still dismally failed, there is no more opportunity here and there is no more engagement here.
I'm sick and tired of talking to brick walls at African Bank with *********** dealings and no engagement and now your management team will be forced to engaged through the respective legal channels rather than hiding behind closed doors.
Given that no feedback has been furnished with no way forward, African Bank has left me with no choice but to persue said matter with with the NFO including the proceeding of a high court order, wherein we shall also sue with costs.
It's pathetic that you get told you will be given feedback, asked not to proceed with legal action as it needs to be resolved internally, despite affording you the opportunity you have still dismally failed, there is no more opportunity here and there is no more engagement here.
I'm sick and tired of talking to brick walls at African Bank with *********** dealings and no engagement and now your management team will be forced to engaged through the respective legal channels rather than hiding behind closed doors.
African Bank's replyOfficial
28 Jul 2025, 12:38Hi Glenn, we apologize for the delay. I have escalated the matter to Sandra to request her to contact you for your the update.
African Bank's reply28 Jul 2025, 12:38
Official
Hi Glenn, we apologize for the delay. I have escalated the matter to Sandra to request her to contact you for your the update.
GG
Glenn G's updateReviewer Update
28 Jul 2025, 12:43Negative, not interested in more stories, lies and deceit.
The only way we will resolve this now is when a summons is sent to your legal department as you all think I'm fooling around here when Infact I've been deadly serious.
The only way we will resolve this now is when a summons is sent to your legal department as you all think I'm fooling around here when Infact I've been deadly serious.
GG
Glenn G's update28 Jul 2025, 12:43
Reviewer Update
Negative, not interested in more stories, lies and deceit.
The only way we will resolve this now is when a summons is sent to your legal department as you all think I'm fooling around here when Infact I've been deadly serious.
The only way we will resolve this now is when a summons is sent to your legal department as you all think I'm fooling around here when Infact I've been deadly serious.
African Bank's replyOfficial
28 Jul 2025, 16:37Hi Glenn, I can confirm jthat our complaint team agent has contacted you with your complaint.
African Bank's reply28 Jul 2025, 16:37
Official
Hi Glenn, I can confirm jthat our complaint team agent has contacted you with your complaint.
GG
Glenn G's updateReviewer Update
28 Jul 2025, 17:25Yes, it's now been escalated to the NFO on the basis that you cannot keep to an agreement.
It's further been escalated to a high court order application wherein your management team will be summoned to court.
Enough is enough and I won't stop now until this matter is resolved. I'm done with lies from African Bank, I'm further involving media in this matter too where I'll demonstrate each and every post done to African bank where it's just shrugged off, engaging with this bank is utterly useless. So do expect the media to be at your offices in due course
You have broken several complaince laws.
It's further been escalated to a high court order application wherein your management team will be summoned to court.
Enough is enough and I won't stop now until this matter is resolved. I'm done with lies from African Bank, I'm further involving media in this matter too where I'll demonstrate each and every post done to African bank where it's just shrugged off, engaging with this bank is utterly useless. So do expect the media to be at your offices in due course
You have broken several complaince laws.
GG
Glenn G's update28 Jul 2025, 17:25
Reviewer Update
Yes, it's now been escalated to the NFO on the basis that you cannot keep to an agreement.
It's further been escalated to a high court order application wherein your management team will be summoned to court.
Enough is enough and I won't stop now until this matter is resolved. I'm done with lies from African Bank, I'm further involving media in this matter too where I'll demonstrate each and every post done to African bank where it's just shrugged off, engaging with this bank is utterly useless. So do expect the media to be at your offices in due course
You have broken several complaince laws.
It's further been escalated to a high court order application wherein your management team will be summoned to court.
Enough is enough and I won't stop now until this matter is resolved. I'm done with lies from African Bank, I'm further involving media in this matter too where I'll demonstrate each and every post done to African bank where it's just shrugged off, engaging with this bank is utterly useless. So do expect the media to be at your offices in due course
You have broken several complaince laws.
African Bank's replyOfficial
29 Jul 2025, 11:22Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you once feedback is received from the Banking Ombud.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply29 Jul 2025, 11:22
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you once feedback is received from the Banking Ombud.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***