Completely disappointed

I have never experienced such horrible service.... on the 26 of April I was called em offer a credit card, after my pre approval was done over the phone I was then asked to email my payslip, I’d en bank statements of which I did send through to *** On the 6 of May I was told my documents are still missing en had to now email them to *** On the 10 of May I was to email my docs again to ***.z After numerous phone calls to Afrinbank with everyone I get hold of telling me why my application is till not processed Now today I’m being told my application has now expired en I need to reapply...... Wow Africanbank Wow